Privacy Agreement
Privacy & Security
The following information outlines the basic principles regarding the protection of personal data transmitted to Ladrans.net. In accordance with Article 10 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”),Ladrans provides the following disclosures to our customers and third parties who use our website and/or mobile applications. Ladrans reserves the right to update this Personal Data Protection Disclosure at any time in line with changes in applicable legislation.
What is the legal basis for Ladrans to collect personal data?
The use of our customers' personal data is regulated by various laws. Primarily, the KVKK governs the protection of personal data. Additionally, the Law No. 6563 on the Regulation of Electronic Commerce, the Turkish Penal Code No. 5237, and the Consumer Protection Law No. 6502, along with the Regulation on Distance Contracts, impose further obligations relating to data collection and processing.
What methods does Ladrans use to collect personal data?
Personal data provided by customers conducting transactions via www.ladrans.net or our mobile applications is processed by Ladrans with the customers' consent and in accordance with relevant legislation.
The www.ladrans.net website uses cookies. Cookies are small files, usually containing letters and numbers, stored on your device’s internet browser or hard drive that enable identification of the device. www.ladrans.net collects and processes your browsing data to provide better service and in compliance with legal obligations, strictly within the scope and purpose outlined in this Personal Data Protection Disclosure. Your data may be shared securely with third parties under these conditions.
Cookies used by www.ladrans.net may include log files, transparent GIFs, and/or third-party sources to compile summaries about your preferences.
www.ladrans.net may track your browsing behavior and/or usage history on the site to offer personalized promotions, marketing offers, and to improve the website or mobile application content according to your preferences.
Data collected online and offline via various methods and at different times may be combined with data from other sources, including third parties.
Our mobile app uses session cookies that expire when you close your browser, and persistent cookies that remain on your device for an extended period. You can remove or block these cookies by following your browser’s help instructions or visiting www.allaboutcookies.org or www.youronlinechoices.eu. Blocking cookies may limit your access to some website or app features.
How are cookies used on the website?
Cookies help remember your preferences and personalize your website/app experience. This includes saving your password, keeping your session active to avoid repeated logins, and recognizing you on subsequent visits.
Cookies also monitor how you use the website/app, including from where you access it, which content you view, and the duration of your visit.
Cookies are used for advertising and promotion purposes, tailoring content and campaigns to your interests and avoiding the repetition of content or offers you have previously declined.
How does the website use third-party cookies for advertising and retargeting?
Third-party cookies may be used to activate “advertising technology” that delivers ads you might be interested in based on your previous visits to the website/app and other sites/apps where ads are served. Unique third-party cookies may be placed on your browser for this purpose. You may remove or block these cookies via browser settings or by visiting www.allaboutcookies.org or www.youronlinechoices.eu.
For what purposes does Ladrans use personal data?
Ladrans may record, store, update, disclose to third parties, transfer, classify, and process your personal data within the scope and limits permitted by law for purposes including but not limited to:
Verifying the identity of individuals shopping via the website or app;
Recording contact and address information;
Communicating about contracts concluded under distance sales laws and consumer protection legislation;
Maintaining records and documents for electronic or physical transactions;
Fulfilling obligations under relevant laws;
Sharing information with public authorities upon legal request;
Enhancing shopping experience and customer satisfaction;
Informing customers about relevant products and campaigns based on their interests;
Recognizing customers for customer base analysis;
Conducting marketing, advertising, and surveys electronically or physically with authorized partners;
Handling customer feedback, complaints, and suggestions;
Complying with legal obligations and protecting legal rights.
How does Ladrans protect your personal data?
Personal data shared with Ladrans is under our supervision and control. We take all necessary organizational and technical measures in line with current legislation to ensure confidentiality and integrity of your data. Regular penetration tests are performed in accordance with international and national standards, and our data processing policies are continuously updated.
Does Ladrans share your personal data?
Personal data is shared with third parties only with customer consent, except when required by law, such as sharing with courts or public authorities. Data may also be shared with contracted third parties to provide services and perform quality control, with technical and legal safeguards in place. Ladrans is not responsible for breaches caused by third parties' policies or security lapses.
Data may be shared with Ladrans’ shareholders, domestic and international affiliates, partner institutions, cloud service providers, marketing agencies, banks, and other business partners for operational, marketing, and customer satisfaction purposes.
What are your rights under the Personal Data Protection Law?
Under KVKK, you have the right to:
A. Learn whether your personal data is processed;
B. Request information if your data is processed;
C. Learn the purpose of data processing and whether it is used accordingly;
D. Know the third parties domestic or abroad to whom your data is transferred;
E. Request correction of incomplete or inaccurate data;
F. Request deletion or destruction of data under conditions specified in Article 7 of KVKK;
G. Request notification of actions taken under items D and E to third parties;
H. Object to negative outcomes arising from automatic processing and profiling;
I. Claim compensation for damages resulting from unlawful processing of your data.
How can I stay informed about legal updates on personal data?
Ladrans processes your personal data in compliance with applicable laws and will update this disclosure as required by legal changes. All updates will be available on this page for your reference.
How can I ensure my data is accurate and up-to-date?
Under Article 4 of KVKK, Ladrans is responsible for keeping your data accurate and current. Please inform us via our contact channels if your personal data changes, so we can update our records accordingly.